The Sole Circle Privacy Policy

Effective as of 2023

Questions or concerns? 
Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and still have any questions or concerns, please contact us at hello@thesolecircle.com or contact us by mail at:

The Sole Circle
610 E Zack St Ste 110-2243
Tampa, FL 33602 United States

What info do we collect?
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the services, or otherwise when you contact us.

We may collect limited data from public databases, marketing partners, and other outside sources. In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and from other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles, for purposes of targeted advertising and event promotion.

The personal information we collect (including automatically) may include the following: 

  • your experience throughout the Sole Circle website (your IP address, login, browser type, time zone, browser plugins, geolocation, what operating system and version)

  • contact info: (name, number, email, address

  • contact or authentication data

  • financial info (bank details when making a purchase or setting up auto-payment)

  • general info about your business and business history

  • products or services you purchased

  • your Sole Circle Creative (at times)

  • Data relating to your attendance at seminars or other events held by us (including webinars and podcasts)

  • Data on how you use our Site (URL clicks, products and services views, how long you are on our pages and other actions)

  • Log and usage data, device data and lcoation data (This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.)

  • We also collect information through cookies and similar technologies. 

All payment data is stored by Square Up + Stripe.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

How do we process your info?

  • We may process your information to provide you with the requested service.

  • To respond to user inquiries/offer support to users.

  • To send send you details about our products and services, changes to our terms and policies, and other similar information.

  • To fulfill and manage your orders, payments, returns, and exchanges made through our services.

  • To request feedback and to contact you about your use of our services.

  • To send you marketing and promotional communications. You can opt out of our marketing emails at any time.

  • To develop and display personalized content and advertising tailored to your interests, location, and more.

  • To post testimonials.

  • To keep our services safe and secure, including fraud monitoring and prevention.

  • To evaluate and improve our services, products, marketing, and your experience.

  • To identify usage trends.

  • To determine the effectiveness of our marketing and promotional campaigns.

When, with whom and how long do we share your data?

  • Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.

  • We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

How do we keep your info safe?
We have implemented appropriate technical and organizational security measures, however, despite our safeguards and efforts to secure your information, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access the services within a secure environment.

Do US residents or other regions have specific privacy rights?
If you are a resident of Virginia, Utah, Connecticut, Colorado or California, you are granted specific rights regarding access to your personal information. Please research your state-specific rights.
Also, you may have additional rights based on the country you reside in.

How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.

We will update this notice as necessary to stay compliant with relevant laws.